There are many reasons Cindy Barczak volunteers her time and talent at Aurora Zilber Family Hospice. Initially, it was proximity and a sense of community, along with her professional background.
“I live about five minutes away and watched the building go up. I was very taken with its simplicity and serenity. I knew I wanted to volunteer there,” she shared. “I was a psychotherapist for 30 years, so it seemed like a natural transition and a way to continue to help people after I retired. I’ve always been interested in hospice and grief work.”
Cindy began volunteering by visiting patients and families in 2010. She was immediately struck by the dedication of every single team member.
“The people that work there – in any capacity, whether it’s a doctor, a nurse, a receptionist or a housekeeper – have a calling. This is not a job; it’s more than that. They all have such great respect for not only the patients but also their families. Every one of them is deeply committed to this place.”
When several of Cindy’s own family members were patients at Aurora Zilber, she wasn’t at all surprised by the level of compassion she and her loved ones were shown.
“My beloved brother, his wife, and my adult nephew were all patients,” she said. “The staff go out of their way to be empathetic and kind from the time a patient comes in until the lovely tradition of sending them off with bells ringing in their honor.”
Cindy’s role has changed a bit over the years. She now serves popcorn to families, which she says is the perfect fit for her.
“It’s a great way to have natural access to a room. Not many people will turn down popcorn,” said Cindy. “There seems to be a bit of comfort and distraction when someone brings you snacks. It’s like an icebreaker, and many times, I find conversations come a little more easily.”
Her friends often ask her whether it’s depressing volunteering in a hospice. Cindy doesn’t think so.
“It’s sad, yes, but I wouldn’t call it depressing. I’ve had some really heartrending interactions with people, and it means a lot that I can be there during those emotional times. These are major milestones in people’s lives, and while we can’t take away their sadness, pain and grief, maybe they’ll look back on these moments later and find they were helpful.”
Cindy is also a loyal donor to Aurora Zilber, supporting its care and programs through philanthropy since she started volunteering more than a decade ago.
“I donate because I believe in its mission. It’s as simple as that. I think it’s a crucial service to have in our community. The families I talk to are so grateful for the gentle care their loved ones receive at the end of their lives. I’m grateful because of my own experiences at Aurora Zilber. It’s truly a blessing.”
How you can help
Aurora Zilber Family Hospice is an extension of Aurora Home Health and Hospice, a leading provider of pediatric and adult hospice and home care in Wisconsin. We believe end-of-life care means living your remaining days in peace, dignity and respect in the company of your loved ones. Our programs and services are supported by the generosity of donors. Please consider making a gift today.