Scaling Excellence: Improving Health Care Quality Across Communities
Advocate Health is creating a singular system of shared best practices to give patients the best care possible.
Since its inception in December 2022, Advocate Health is uniting behind a single set of elevated standards, practices and measures, using shared governance and responsibility to implement them across its nearly 70 hospitals and thousands of other care sites. The nation’s third-largest nonprofit health care provider is creating systems to steadily improve the quality of the care it provides to patients in its six-state service territory, delivering on a founding pledge to elevate clinical excellence and safety. All of this has resulted in steady quality gains, improved health outcomes and a better experience for patients, regardless of where they live – a 14% drop in hospital mortality, about 18,500 more patients with hypertension or diabetes under control, the ability to better weather disasters like Hurricane Helene and more.
To achieve these results, Advocate Health’s clinicians and executives share best practices and potential issues among individual sites and across divisions, quickly implementing improvements and fixes informed by the best research, with Wake Forest University School of Medicine serving as the academic core of the enterprise.