Employee Assistance Program (EAP)
Empower your team with the resources they need to handle any challenge. From counseling to urgent care, our specialists deliver confidential employee assistance to support your workforce.
Employee Assistance Program (EAP)
Empower your team with the resources they need to handle any challenge. From counseling to urgent care, our specialists deliver confidential employee assistance to support your workforce.
What is an Employee Assistance Program?
Our employee assistance program (EAP) is a confidential, employer-sponsored benefit that supports the health and wellness of your employees. EAPs connect your team and their family members to professional resources that help manage stress, mental health, financial concerns, legal issues and more.
Employee assistance goes a long way in fostering a supportive work culture that prioritizes well-being, reduces absenteeism and improves engagement. EAP benefits give your team access to our expert specialists and self-help tools.
What are the benefits of an EAP?
Today’s employees face more demands than ever – both inside and outside the workplace. An EAP helps them manage life’s challenges with confidential support, practical resources and expert guidance. From mental health to urgent care, take a look at how employee assistance can improve productivity, boost morale and build a healthier, more resilient team.
Contact us
Looking for a better way to care for your team and your bottom line? We’ve got everything you need – all in one place. Contact us today to learn more.
Explore our EAP Services
Through our EAP services, your employees can participate in counseling sessions with a licensed mental health professional. Employees can access this support in the way that works best for them, whether it's an in-person appointment, phone call or a secure video session. Our counselors offer extended hours so employees can schedule sessions at convenient times.
The Student and Family Assistance Program (SFAP) incorporates all aspects of our EAP services into the school setting. We partner with individual schools and districts to offer students and their families services such as:
- Virtual or in-person confidential counseling
- Behavioral education on topics such as anger management and marijuana or alcohol use
- Life-balance services, such as financial counseling, legal consultation or assistance finding childcare
Our EAP team also offers SFAP training to school staff. Your administrative team or designated staff have ongoing access to our EAP experts.
The University Student Assistance Program (USAP) offers EAP services to college students. We partner with higher education institutions to provide university students with the same behavioral health support that we offer high school students in the SFAP.
Our behavioral health care coordinators can help you manage the acute mental health care benefits in your employee health plan.
If employees need to access inpatient services, substance use programs or other acute care resources, we assist with determining medical necessity. We also monitor care plans and coordinate with facilities to ensure your employees have adequate follow-up care. This active case management leads to reduced readmissions and helps employees better manage their care.
We understand that multiple life circumstances affect your employees' overall wellness. We provide additional work-life balance services to support your employees' health, including:
- Adoption information and referrals
- Childcare coordination
- Eldercare information and referrals
- Financial counseling
- Legal consultations
- Scholarship search tools
Your employees have access to a 24-hour phone line if behavioral health crises arise. Licensed mental health professionals manage this phone line to give your employees emergency, expert mental health support.
Why choose us for EAP services?
Choosing the right EAP partner matters. Our team delivers proven EAP benefits that improve employee health and wellness and encourage a stronger workforce. With personalized service, 24/7 access to select expert resources and a commitment to building a supportive work culture, we help you strengthen your teams and drive long-term success.
When you choose us for your employee assistance program, you benefit from:
Comprehensive employee support
Through the EAP, we provide extensive support for your employees' overall health. We understand behavioral health management isn't always limited to a set series of counseling sessions.
Instead, we offer tools and resources to address the aspects of life that affect your employees' overall wellness, such as:
- Coping with stress
- Problems that affect work-life balance, such as difficulty finding childcare or accessing legal services
- Poor lifestyle habits
- Anger management
A trusted partner in your solution
When you choose our EAP services, you have access to a dedicated representative from our team who acts as your human resources partner. If you have questions or need extra support, this representative is your go-to resource. Rather than offering a simple support phone line, we actively work with you to meet your employees' needs.
At no additional cost, this representative also provides:
- Full training curriculum for your employee and leadership teams
- Promotional materials for the EAP
- Quality assurance evaluations
- Utilization reports
Integrated employee health solutions, all in one place
EAP services complement our other workplace solutions. For example, when a health risk assessment flags stress or behavioral health risks in an employee, our corporate wellness leaders can refer your employees to the EAP. Or when EAP counselors identify health needs, they can refer your employees to wellness services, employer clinics or other applicable services. This team approach allows us to better meet your employees' needs, and, in turn, helps increase your employees' health.