Employee Assistance Program (EAP)
From behavioral health to urgent care, our specialists deliver confidential employee assistance to support your workforce.
Employee Assistance Program (EAP)
From behavioral health to urgent care, our specialists deliver confidential employee assistance to support your workforce.
How does an employee assistance program help your organization?
An employee assistance program (EAP) is a confidential, employer-sponsored benefit that supports the health and wellness of your employees. EAPs connect your team and their family members to professional resources that help manage stress, mental health, financial concerns, legal issues and more.
Employee assistance goes a long way in fostering a supportive work culture that prioritizes well-being, reduces absenteeism and improves productivity. EAP benefits give your team access to Advocate Health's expert specialists and self-help tools.
What are the benefits of an EAP?
Employees face demands from inside and outside the workplace. An EAP helps them manage life’s challenges with confidential support, practical resources and expert guidance. See how employee assistance, from mental health to urgent care, can improve productivity, boost morale and build a healthier, more resilient team.
Explore EAP services
Through EAP services, your employees can participate in counseling sessions with a licensed mental health professional. Employees can access the support in the way that works best for them, whether it's an in-person appointment, phone call or a secure video session. Our counselors offer extended hours so employees can schedule sessions at convenient times.
Behavioral health care coordinators can help you manage the acute mental health care benefits in your employee plan.
If employees need to access inpatient services, substance-use programs or other acute-care resources, we assist with determining medical necessity. We also monitor care plans and coordinate with facilities to ensure your employees have adequate follow-up care. That active case management leads to reduced readmissions and helps employees better manage their care.
We understand that life circumstances affect your employees' overall wellness. We provide work-life balance services to support your employees' health, including:
- Adoption information and referrals
- Childcare coordination
- Eldercare information and referrals
- Financial counseling
- Legal consultations
- Scholarship search tools
Your employees have access to a 24-hour phone line if behavioral health crises arise. Licensed mental health professionals manage the phone to give your employees emergency, expert mental health support.
Why choose Advocate Health for EAP services?
Choosing the right EAP partner matters. Our team delivers proven EAP benefits that improve employee health and wellness and encourage a stronger workforce. With personalized service, 24/7 access to select expert resources and a commitment to building a supportive work culture, we help you strengthen your teams and drive long-term success.
Comprehensive employee support
Through the EAP, we provide extensive support for your employees' health. We understand behavioral health management isn't always limited to a series of counseling sessions.
Instead, we offer tools and resources to address the aspects of life that affect your employees' wellness, such as:
- Severe stress
- Poor lifestyle habits
- Struggles with anger
- Problems that affect work-life balance, such as difficulty finding childcare or accessing legal services
A trusted partner in your solution
When you choose our EAP services, you have access to a dedicated representative from our team who acts as your human resources partner. If you have questions or need extra support, the representative is your go-to resource. Rather than offering a simple support phone line, we actively work with you to meet your employees' needs.
At no additional cost, the representative provides:
- A full training curriculum for your employee and leadership teams
- Promotional materials for the EAP
- Quality assurance evaluations
- Utilization reports
Integrated employee health solutions, all in one place
EAP services complement our other workplace solutions. For example, when a health-risk assessment flags stress or behavioral health concerns in employees, our corporate wellness leaders can refer them to the EAP. Alternatively, when EAP counselors identify health needs, they can refer your employees to wellness programs, employer clinics or other applicable services. That team approach allows us to better meet your employees' needs and, in turn, help improve their health.
Looking for your EAP employee portal?
If you arrived at this page to log in to your EAP services, please visit your company intranet page. If you are an Advocate Health employee, please visit our teammate portal.